Security & Access

Granular Roles & Permissions

Granular role-based permissions for Admins, Doctors, Receptionists with page-level and location-level data isolation.

Built-in Role Types

Hospital Admin

Full access to all clinic operations — appointments, settings, reports, and user management. Sees data across all locations.

Doctor

Dedicated medical cockpit showing only their own patients, appointments, and prescriptions. Automatic scope filtering.

Receptionist

Front desk operations: appointment booking, check-ins, token generation, and patient registration. No clinical data access.

Custom Roles

Create any role (Nurse, Lab Tech, Billing Staff) with individually toggled page-level permissions for complete flexibility.

Permission System

Permission Configuration
PermissionAdminDoctorReceptionist
appointments.view✅ (own)
appointments.create
prescriptions.create
invoices.view
reports.finance
settings.manage

User-Centric Scoping

Individual Branch Scoping

Restrict staff to specific branches at the user level. A receptionist at Branch A only sees Branch A data, even if other receptionists have global access.

Individual Clinician Scoping

Limit visibility to specific doctors per staff member. Perfect for assistants or nurses who only manage specific clinicians within a branch.

Encrypted Clinical Data

Sensitive prescription fields (symptoms, observations, diagnosis) are encrypted at rest for maximum security and HIPAA compliance.

Decentralized Access Model

Move beyond rigid roles. Scoping is applied as a global model scope to individual accounts, ensuring automatic, fail-safe data isolation.

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